Pedal Out! Professional Bike Service and Repair in the Horsham Area

Phone: 07584 044 545 Email:


How do I book a service?

I take bookings by phone, email or our Facebook page so it’s up to you.  It is great if you can give me a call though, as then we can talk through your requirements and clarify any queries you might have.

Can you collect in the evenings or weekends?

Yes.  By arrangement I can come to you after work or at the weekend so no need to worry about waiting at home during the day.  I also arrange collection and drop off times to within 30 minute slots so you are not waiting around for us.

I don’t live in Horsham, can you still help?

Yes I service bikes in Crawley, Haywards Heath, Billingshurst, Ashington, Partridge Green, Cowfold, Rusper, Warnham, Slinfold, Mannings Heath and many more villages local to Horsham.  For some locations which take a long time to get to, we charge a small extra fee to cover costs.  This is always agreed in advance though.  If your village is not listed, do give us a call anyway as we can usually accommodate.

How long do you usually have my bike for while it’s being serviced?

Between 1 and 2 days usually.  For simpler services I keep common parts in stock and often turn bikes around in 24 hours.  For very specialist parts which I have to order, your bike may need to stay with me for an extra couple of days whilst I source parts.  When I have to send items away for refurbishment such as complex suspension forks, it may be up to a week.  In emergencies I can sometimes turn bikes around in less than a day.

Will you be working on my driveway or outside my house?

No. I only collect and return your bikes and all servicing work is completed in our workshop.  This takes out the risk of weather, your location or time constraints affecting the careful work being done on your bike.  It also means that you are free to get on with your day while your bikes are being taken care of.

What parts do you fit?

The parts you require provided they are the correct ones for your bike.  I take great care to ensure that each part fitted is exactly compatible with the other parts on your bike.  This ensures that you get the best performance from your bike at all times.

Will you service lots of my bikes at the same time?

I collect up to three at a time.  If you need more than three serviced then I will collect and return in batches.

Will you come and fix a puncture for me?

Yes but I will charge a reasonable call out fee dependent upon your location.  I’ve taught lots of customers how to repair punctures themselves because I believe that a cyclist who is confident to repair a puncture will be more confident to go further.

How do I pay for my service?

Card machine on delivery, bank transfer, cheque or cash.  For new customers, we do ask that payment for work done is made at the time that we return your bikes or before if using the bank transfer method.

What sorts of cycling do Helen and I do when we’re not working?

Lots of different types! WE LOVE CYCLING and between the two of us, we ride or race mountain, road, time trial and gravel bikes and we mix our riding up from week to week.

Is there a Pedal Out Facebook page?

Yes of course!… It’s here and we try to upload lots of inspiring pictures, offers and useful tips so please like and follow us.

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